Ordering & Shipping Info

• Free shipping on orders $75 or more. Flat rate First Class or Priority shipping options available during checkout.

• Made and ready-to-ship items will usually ship within 2-3 business days.

• I try to keep my inventory updated, but there might be a few times when there is overlap with in-person shows. If an order is placed for an item that has sold during a show I will contact you as soon as possible with options for alternatives or a refund.

• Custom stamped items and made-to-order items, please allow 1-3 weeks for processing. (actual times will differ based on existing orders and current work/travel schedule) All custom made orders will be made and shipped as soon as possible. If you need it by a specific date, please let me know so we can try to make it happen!

• Exchanges and returns are determined on a case by case basis. Contact me here. Customer is responsible for return shipping. If item/package was damaged during shipping, please document/photograph in the case of submitting a claim with the carrier. Custom orders are final.

• Receipts are included in the package. If you would like it sent as a gift without receipt, please include a note during checkout, or contact me here.

• Shipping times will vary depending on both your location and my current location, but in most cases will take 1-5 days to arrive. If you need something by a specific date (for a birthday, event, etc.) please contact me to see if we can make it happen for you!

• Shipping to US states and territories only. (I will be looking into expanding this in the future.) Please feel free to contact me if you would like a shipping quote outside the US in the mean time.

• Please make sure your shipping address is correct during checkout. Roots Revival Co. will not be responsible for the additional time or cost of wrong shipping addresses.

• Questions? Contact me here.